What information do we collect about you?
We will collect information about you when you contact us, either via our website, direct email or telephone. The type of information we may collect includes your name, postal address, e-mail address and telephone number so that we can contact you accordingly and find where you live in order to install your fence, or deliver your fencing materials.
We may also obtain information about your usage of this website using Cookies. Please see our Cookies page for more details.
How do we use the information we collect about you?
We may use the information provided by you:
• to process your order,
• to contact you for your views on our services,
• to carry out requested deliveries or installations
• for record keeping purposes,
• to keep you informed about our products and services that we offer.
• for market research purposes, on an anonymous basis to track activity on our site.
We only retain your information for a limited period in order to provide you with our products and/or services, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so.
Disclosing your data
We never make your personal details available to any third party, unless we are required to by law or because a court or the police or other law enforcement agency has asked us for it.
Keeping you informed
If you have bought or enquired about our products or services previously, we may also use the information we collect to let you know about our other products and services which may be of interest to you and to keep you updated with information about promotional offers and what is coming soon at Travis Perkins.
If the email address you have provided to us is a corporate email address, we may contact you at any time to let you know about our products and services.
However, you will be able to let us know if you no longer want to receive material from us each time that you receive a communication by replying "stop".
How we keep your information safe
We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe.
Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it.
We never share your data outside of the company.
We never transfer your data outside of the UK.
We are committed to the protection of personal data belonging to our suppliers, customers and colleagues.
CE Clarke Fencing aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.